Malifax – Service Appointment Booking

①Your Order

②Pick Date

③Add-On Plan

④Your Details

⑤On-Site POC

⑥Confirmed

🔍

Find Your Service Order

Enter your Service ID or Company Name

Enter the Service ID or Company Name from the Singtel service order email you received.

Service ID or Company Name

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Service Order

Review your order details

📅

Select Appointment Date

Mon

Tue

Wed

Thu

Fri

Available

Selected

Public Holiday

Unavailable

Time Slots for

Select your preferred appointment window.

🛡️

Optional Maintenance Plan

Protect your service with a support plan

Malifax BYOD Managed Router Service

Keep your hardware; let us handle the headaches. With our BYOD Managed Router Service, you retain ownership of your existing routing hardware while Malifax Technologies takes over the heavy lifting. We provide configuration backups, expert on-site fault resolution and hardware replacement in the event of hardware failure.

Select a maintenance plan from the dropdown below, or choose to speak with our sales team. You can also proceed without a plan.

Select Plan

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📞 Get in touch with our team:

📱 Call us at 6383 1822 ✉️ Email us at helpdesk@malifax.com.sg

Our team is available Monday – Friday, 9am – 6pm. We'll be happy to walk you through the available maintenance plan options.

Select Contract Term

1 Year Contract 2 Year Contract 3 Year Contract

⚠ Please select a contract term to continue.

I have read and agree to the Terms & Conditions. Where a maintenance plan is selected, I agree to be bound by the terms and conditions of the chosen plan. Price subjected to prevailing GST rate.

⚠ Please agree to the Terms & Conditions to continue.

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Maintenance Contact Details

Please provide the contact details for your maintenance plan

We've pre-filled your details from our records. Please review and update the contact information for your maintenance plan before proceeding.

Company Name

Service ID

Installation Address

Contact Person *

Contact Phone *

Email Address *

✉️ Maintenance plan details and invoice will be sent to this address.

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On-Site Point of Contact

Who will be present during installation?

📋 Important: Please provide details of the person who will be physically present on-site during installation. Our technician will contact this person on the day of the appointment.
✏️ You can update these details anytime after booking using your booking link.

Full Name *

👤 Name of the POC who will be present during installation. Our engineer will ask for this person upon arrival.

Email Address *

✉️ Can be the POC's email or the person who applied for the line. Booking confirmation will be sent here.

Mobile Phone *

📞 Our engineer will contact this number directly on the day of installation.

✔

Booking Confirmed!

A confirmation email has been sent to you and our helpdesk.

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Booking Details

Keep this for your reference

Update On-Site POC

Update the contact person who will be on-site during installation.

Full Name *

👤 Name of the POC who will be present during installation.

Email Address *

✉️ Can be the POC's email or the person who applied for the line.

Mobile Phone *

📞 Our engineer will contact this number on the day of installation.