Enter the Service ID or Company Name from the Singtel service order email you received.
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Service Order
Review your order details
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Select Appointment Date
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Tue
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Fri
Available Selected Public Holiday Unavailable
Time Slots for
Select your preferred appointment window.
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Optional Maintenance Plan
Protect your service with a support plan
Malifax BYOD Managed Router Service
Keep your hardware; let us handle the headaches. With our BYOD Managed Router Service, you retain ownership of your existing routing hardware while Malifax Technologies takes over the heavy lifting. We provide configuration backups, expert on-site fault resolution and hardware replacement in the event of hardware failure.
Select a maintenance plan from the dropdown below, or choose to speak with our sales team. You can also proceed without a plan.
Our team is available Monday – Friday, 9am – 6pm. We'll be happy to walk you through the available maintenance plan options.
Select Contract Term
⚠ Please select a contract term to continue.
⚠ Please agree to the Terms & Conditions to continue.
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Maintenance Contact Details
Please provide the contact details for your maintenance plan
We've pre-filled your details from our records. Please review and update the contact information for your maintenance plan before proceeding.
✉️ Maintenance plan details and invoice will be sent to this address.
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On-Site Point of Contact
Who will be present during installation?
📋 Important: Please provide details of the person who will be physically present on-site during installation. Our technician will contact this person on the day of the appointment. ✏️ You can update these details anytime after booking using your booking link.
👤 Name of the POC who will be present during installation. Our engineer will ask for this person upon arrival.
✉️ Can be the POC's email or the person who applied for the line. Booking confirmation will be sent here.
📞 Our engineer will contact this number directly on the day of installation.
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Booking Confirmed!
A confirmation email has been sent to you and our helpdesk.
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Booking Details
Keep this for your reference
Update On-Site POC
Update the contact person who will be on-site during installation.
👤 Name of the POC who will be present during installation.
✉️ Can be the POC's email or the person who applied for the line.
📞 Our engineer will contact this number on the day of installation.